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Maximizing your Communication Center Productivity

Maximizing your comm center productivity September 9, 2020   When the communication center receives a request for a patient transport, is that request processed with efficiency, consistency, accuracy, and with the highest level of customer service?  These...

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Blue Ocean Strategy

Blue ocean strategy August 13, 2020 A Blue Ocean Strategy is the simultaneous pursuit of differentiation and low cost to open up a new market space and create new demand. It is about creating and capturing market space, thereby making the competition irrelevant. While...

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Safety at the Top

Safety at the top JULY 29, 2020 “One error is one too many.” “Not on my watch.” How many times have we heard that?   How many times have we made those statements?   Safety cannot be delegated.  It is everyone’s responsibility; however, it starts at...

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ADM to Traditional

Check out our case study on an air medical program that went from an Alternative Delivery Model (ADM) to Traditional in a matter of months.