Approaching your Payor
approaching your payor February 23, 2021 Stories of “sky-high ambulance” prices, in-network versus out-of-network providers, surprise medical bills, and patient balance billing have increasingly headlined the national, state, and local news for the past few years. In...
Personnel Supply and Demand
Personnel supply and demand January 21, 2021 Human Resources are the bedrock of healthcare and air medical services, and when personnel shortages arise, they can create obstacles to maintaining efficient and effective service. The mission profile of your air medical...
Evaluating the integration among Transfer Centers, Communication Centers, and Transport Programs
Evaluating the integration among Transfer Centers, Communication Centers, and Transport Programs December 8, 2020 Patient transports can be stressful for patients, families, and transport teams, even under ordinary circumstances. If the right processes are not in...
Managing Stress & Fatigue in Communication Centers
Managing Stress & Fatigue in Communication Centers October 26, 2020 Regardless of the type of communication center, communication specialists are generally required to multitask. They answer phone calls, gather information, enter data into the...
Communication Centers – A Best Practice Review
Communication centers - a best practice review October 7, 2020 Best practices are proven methods or techniques used as an acceptable procedure that is superior to the alternative because they produce desired results. They provide results that enhance and support...
ADM to Traditional
Check out our case study on an air medical program that went from an Alternative Delivery Model (ADM) to Traditional in a matter of months.