Evaluating the integration among Transfer Centers, Communication Centers, and Transport Programs December 8, 2020 Patient transports can be stressful for patients, families, and transport teams, even under ordinary circumstances. If the right processes are not in...read more
Managing Stress & Fatigue in Communication Centers October 26, 2020 Regardless of the type of communication center, communication specialists are generally required to multitask. They answer phone calls, gather information, enter data into the...read more
Communication centers - a best practice review October 7, 2020 Best practices are proven methods or techniques used as an acceptable procedure that is superior to the alternative because they produce desired results. They provide results that enhance and support...read more
Maximizing your comm center productivity September 9, 2020 When the communication center receives a request for a patient transport, is that request processed with efficiency, consistency, accuracy, and with the highest level of customer service? These...read more
Innovative Initiatives to reduce Financial Risk September 3, 2020It is well known that affordability and accessibility are two of the biggest challenges faced by the healthcare industry today. Hospitals are challenged with shrinking margins requiring a financial...read more
ADM to Traditional
Check out our case study on an air medical program that went from an Alternative Delivery Model (ADM) to Traditional in a matter of months.