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Where to Start in Forming a Consortium

Where to start in forming a consortium April 8, 2021 Loosely defined, a consortium is an alliance of two or more organizations that share a common objective and have an interest in pooling resources.  By itself, a consortium is not a legal entity but is materialized...

Personnel Supply and Demand

Personnel supply and demand January 21, 2021 Human Resources are the bedrock of healthcare and air medical services, and when personnel shortages arise, they can create obstacles to maintaining efficient and effective service. The mission profile of your air medical...
Managing Stress & Fatigue in Communication Centers

Managing Stress & Fatigue in Communication Centers

Managing Stress & Fatigue in Communication Centers October 26, 2020 Regardless of the type of communication center, communication specialists are generally required to multitask.  They answer phone calls, gather information, enter data into the...
Maximizing your Communication Center Productivity

Maximizing your Communication Center Productivity

Maximizing your comm center productivity September 9, 2020   When the communication center receives a request for a patient transport, is that request processed with efficiency, consistency, accuracy, and with the highest level of customer service?  These...
Safety at the Top

Safety at the Top

Safety at the top JULY 29, 2020 “One error is one too many.” “Not on my watch.” How many times have we heard that?   How many times have we made those statements?   Safety cannot be delegated.  It is everyone’s responsibility; however, it starts at...